It has been more than 2 years since this issue was reported and clearly lots of people are frustrated, including myself. All we have been receiving from QBO is the standard B/S. Why? do you think you own the market right now that you do not care about your existing customers because they are not going away? Next time before you increase your fees, think about the things you promised but yet delivered.

I have over 20 customers and the minute I found another solution that is comparable I will switch all of them!