Thanks IntuitLilly

I won't be going back to your support chat to try to get an email address to make a complaint.

During the first support chat yesterday I was told that QB self employed was not supported. In the second when I said I would want to contact a manager or supervisor the chat was terminated by the operative. There is no clear route for complaints or challenge.

Food for thought. I have just checked this and previous year's tax calculations and in each year allowable expenses in categories such as the business expense and travel expense are also all categorised by the application as disallowable. So, not just travel expenses it would appear that many if not all categories of expenses are categorised as both allowable and disallowable for tax calculations.

That cannot be correct.

Feel free to come back to me with details of an actual person to have conversation with. Otherwise I will be sharing this experience to prevent others working under the illusion that the QBSE application was actually helpful.