I appreciate you bringing this to our attention, Coops748.

Working with taxes in an honest and integral way is indeed important. I am a customer myself, and having incorrect tax calculations can be tough to deal with. I'll personally share your feedback regarding this one. 

To make a formal complaint, you'll want to send a separate email. I'll be routing you again to our Customer Support Team to guide you with this process.

I'll be on the lookout for your response as I want to make sure this is taken care of. Keep safe and have a good one.