I have this same error and have spent 5-6 hours on the phone with Quickbooks help and no one has been able to get this fixed for me.  I have uninstalled, reinstalled, restarted, etc, etc.  This did not happen until QB did an update.  Then I could not get the payroll info in Excel anymore.  So frustrating.  Is there really no solution for this????  I already tried the ones on this page.