I'm having the same issue!!! I was on the phone with QB customer service for over an hour this morning and didn't get anywhere. First, they told me to clear my browser cache, shut everything down, and restart QBs. Didn't work. Next, they told me I didn't have the correct administrator access to add this tax category. I shared my screen, and they confirmed I did have the correct administrator access. Next, they told me to wait until the end of the quarter to give the State of MN time to set up the tax rate. What??? I told them that it didn't make sense because the tax went into effect 1/1/25, and I need to run payroll next week. After an hour, they said my company's PO Box address is the problem and is not allowing QBs to calculate the UI tax rate. What??? QBs have been calculating the UI tax rate and Workforce Development Assessment tax rate for my company over the past 20 years without any problems. So until I change the company address, they can't help me??? QBs need to own up to this problem and get it fixed right away.