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Replying to:
MJoy_D
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Hello, @Mike M4. 

 

Thank you for informing me that you have completed all the necessary steps but the PSO32 error is still occurring. This isn't the kind of experience we want you to have when trying to get your payroll update. I'm here to share additional information to resolve the error you're having.

 

Since you're still having an error after trying those steps, I suggest reaching out to our Customer Support team. They can continue to isolate the errors you're having and help you resolve them. 

 

Follow the steps below on how to reach them:

 

  1. From your QuickBooks Desktop account, click the Help menu at the top.
  2. Select QuickBooks Desktop Help.
  3. Provide some information about this concern in the search box.
  4. Click the Contact Us link at the bottom of the window.
  5. You'll now be provided with a few support options.

 

You can check this article for more information about the different types of support we offer and their availability: Contact QuickBooks Desktop support.

 

Here's more information about downloading the latest tax table and troubleshooting steps you can perform when you encounter PSXXX errors: 

 

 

If you require further assistance with research or troubleshooting, please let me know. I will do my best to provide you with additional resources and support.

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