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Replying to:
Nicole_N
QuickBooks Team

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Hi there, Smith. I appreciate you for letting us know that you're having the same issue on your end and your efforts in trying every possible way to get this resolved. I'll gladly share some troubleshooting steps to get this isolated and get you back in working order.

 

If you encounter payroll errors when downloading the payroll updates, you may see different error messages on your screen. The error code PS032 is caused by one of the following reasons:
 

  • The tax table file is corrupted or there is an invalid in the components/payroll folder.
  • If the QuickBooks company files are corrupted or damaged.
  • Another reason can be if you aren’t registered in QuickBooks.
  • The billing details are out of date and it might be corrupt.

 

To rectify this, make sure to update your QuickBooks Desktop to its latest release. Here's how to manually update your QuickBooks Desktop:

 

  1. Go to Help and select Update QuickBooks Desktop.
  2. Select Update Now, and tick the Reset Update.
  3. Select Get Updates.
  4. When the update finishes, close and reopen QuickBooks.
  5. When asked to install the update, select Yes.

 

It's also recommended to update your payroll tax table to its latest release. If the same thing happens, I recommend running QuickBooks repair in case of damage to company files, or also due to some technical glitches of the software. For the detailed process, check out this link: Repair your QuickBooks Desktop for Windows.


Moreover, please ensure that your billing information is correct and appropriate since this also triggers such an error. 

 

I'm adding this article for your future reference to learn how to prepare and print your payroll tax payments and forms so you can file them manually with the IRS and state agencies: Pay and file payroll taxes and forms manually in QuickBooks Desktop Payroll.

 

Keep us posted about the result after performing the suggested process. Feel free to leave a reply below. We'd be glad to assist in every we can.

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