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Hello there, @ask,
I'm glad to know that my colleague @AlcaeusF has helped you resolve the W-2 issue on your end. Know that the Community team is always here to help you anytime.
Moreover, if you want to start a new post on the Community page, you can follow these steps how:
1. Go to QuickBooks Community.
2. Select Sign In, then QuickBooks Community.
3. In the Community dropdown, choose Ask the Community to start a new discussion.
4. Type in your concern.
5. Once done, click Post.
Feel free to reach us back if you require further assistance with your QuickBooks concern, or you can simply click the "Reply" button on this thread if you want to add more details/comments about your issue. The Community team always has your back. Have a great day ahead!