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I know this hasn't been an easy process for you, @MillyN.
Beforehand, I appreciate your efforts in finding a fix to your query. Please know that this isn't the impression we want you to have. I'll route you in the right direction of support to help you sort this out.
Since the amounts of your 940 form are set up correctly upon double-checking, I recommend contacting our QuickBooks Desktop Payroll Support team. They have the tools to investigate this matter safely and find possible fixes to ensure you can file your form with the correct amounts.
Here's how:
- Go to Help, then select QuickBooks Desktop Help.
- Click Contact Us.
- Give a brief description of your issue, then select Continue.
- Choose a way to connect.
Please check our available hours so your concerns will be handled promptly.
Feel free to visit again in the Community if you have any other questions about payroll forms or QBDT Payroll-related concerns. I'm determined to help you succeed. Keep safe always.