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Replying to:
ChristieAnn
QuickBooks Team

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Thank you for visiting the QuickBooks Community, BastropPRC. I'll be sharing details on how submitting 941 in QuickBooks Desktop works. Then, pointed you to the right person to assist you further on this matter.

 

When you submit the 941 forms in QBDT, Intuit will be checking on this to make sure that the details being entered is correct. That said, we are unable to provide a specific time frame as to when the 941 will successfully process. However, you have the option to check the status of the submitted form from time to time in your QuickBooks payroll.

 

Here's how:

 

  1. Select the Employees menu and choose Payroll Center.
  2. From the Payroll Center, select the File Forms tab.
  3. In the Filing History section, choose the E-Filings tab.
  4. If the status isn't updating, toggle between the Saved Filings tab and the E-filings tab. It’ll refresh the E-Filings list.
  5. Select the View link in the Audit Trail column for more details.

 

Then, I suggest contacting our QuickBooks Support again if the issue continues to occur. They have the tools to pull up your account in a secure environment and provide updated details. They can also help you with the troubleshooting steps that need to perform to fix the problem.

 

Lastly, you can refer to this article to view steps on how you can run a specific report that gives you the total payroll wages, taxes, deductions, and contributions: Create a payroll summary report in QuickBooks.

 

I'm just a post away if you need a hand with processing your payroll forms. Just leave a comment below and I'll get back to you, BastropPRC. Take care always.

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