This is very frustrating.  I've paid an additional $12/month for a year (yes my fault, I should have dug into the bill more frequently) because I updated the address on an inactive employee (she move to a new state) that was terminated in 2021 so that she would receive her 2021 W2.  I had no idea that from then on I would be billed for that state.  It also makes no sense that I would delete her record or enter an inaccurate address to this but it seems those are the only solutions to stop the extra fee.  I spent nearly an hour in chat with QB staff and land on that.  There's got to be a better way.  (The sales pitch in the middle of the support chat was an added bonus.)