Good evening, @SLS71. 

Thanks for reaching back out to the Community. I have the details to answer your question. 

This guide, near the bottom, will be able to give you the information you need to see how to work this correctly: Download and use the QuickBooks Online Advanced desktop app. 

If you have any other questions or concerns, don't hesitate to ask. We're always here to lend a helping hand. Take care!