Thanks for joining this conversation, @pc26. I'll make sure you can print your 1099 forms in QuickBooks Online (QBO).
There are also times when a browser's cache data becomes full from frequent access to web pages or is damaged. This causes unexpected behavior when printing the 1099 NEC form in QBO.
To better isolate this issue, let's try signing in to your account using a private or incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues. To save you time, use either of these keyboard shortcuts:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If it works, go back to your regular browser and clear its cache. Clearing the cache or cookies is the best way to get a clean slate for your browser. Otherwise, using other supported browsers can be a good alternative too.
If printing still doesn't work on these recommended browsers, try these steps.
Chrome:
- Go to Chrome and select the three vertical dots in the upper-right corner. Then select Settings.
- Select Privacy and security then Site settings.
- Select Additional content settings then PDF documents.
- Toggle Download PDF files instead of automatically opening them in Chrome.
- Try to print your 1099s again.
If it still doesn't align, on the print window, select the dropdown for More Settings to verify Fit to printable area or Fit to paper is not selected in the Scale dropdown.
Firefox:
- Go to Firefox and select menu ≡, then Options.
- Select General.
- In the Applications section locate Portable Document Format (PDF).
- In the Action column select the dropdown and select your PDF viewer.
- Try to print your 1099s again.
When downloading as a PDF, if Adobe is not the application that opens the document:
- Right click the PDF.
- Select Open with and choose Adobe from the dropdown list.
- Try to print your 1099s again.
Additionally, you can check out this article to learn more about printing 1099 forms. Also, visit this article to get answers to your 1099s questions.
Please know that you're always welcome to post in the Community if you have any other printing concerns in QBO. Wishing you and your business continued success. Take care!
