Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
CharleneMaeF
QuickBooks Team

Reply to message

I appreciate you for updating us on this, Tam01. I'm surprised all the possible steps to align the fields didn't work. I'm here to ensure this issue gets resolved.

 

Let's download and install the QuickBooks Tool Hub on your computer. This tool helps fix common errors that occur in the program. I'll show you how:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.

 

Then, I'd suggest running the QuickBooks PDF & Print Repair Tool. Here's how:

 

  1. In the QuickBooks Tool Hub, select Program Problems.
  2. Select QuickBooks PDF & Print Repair Tool. It will take about a minute to run.
  3. Attempt to print, email, or save as a PDF from QuickBooks Desktop again.

 

If the issue persists, I'd suggest performing Solution 2 in this article: Troubleshoot PDF and Print problems with QuickBooks Desktop.

 

You can also check out this article for more details about adjusting the alignment in your form: Fix Print Alignment of Continuous-feed Printers.

 

If none of these fixes the problem, I'd suggest contacting our QuickBooks Support Team. They're equipped with tools to check the cause. It'll also allow them to submit a ticket to our engineering team to alert them about the issue if necessary.

 

Additionally, I've included an article that'll help you learn more about preparing and filing the 1099 form. This ensures everything is accurate for the tax season: Get Answers to your 1099 Questions.

 

I'm only a few clicks away if you need assistance in printing your forms, Tam01. It's always my pleasure to help you out again.

Need to get in touch?

Contact us