I appreciate all the steps you've performed to print 1099, @Vikki18.
You'll have to make sure that your QBDT is updated to the latest release. QuickBooks provides maintenance release and product updates to fix known issues, add features and enhancements, as well as update compliance information. If you haven't, just check this article for more information: Update QuickBooks Desktop to the latest release.
Also, you need to update your PDF reader to the latest version. Check the Adobe website for detailed instructions.
Once all the updates are done, run as admin when you open QuickBooks Desktop. Then try to print the form again.
If the issue persists after trying those steps, I'd highly suggest contacting our Customer Support Team. They're able to check your account using their screen-sharing (remote access) tool and investigate this further. They can also try other troubleshooting steps to fix this for you.
Here's how to get in contact with them:
- Open QuickBooks.
- Go to Help.
- Select QuickBooks Desktop Help.
- Click on the Contact Us link and choose a topic.
- Enter your account information and click on Submit.
- Click on the Start Message button.
You can also refer to the Support hours and types link to contact us at a time convenient to you. Then, go click QuickBooks Desktop for more details.
You can check these articles to help you familiarize yourself more with the 1099 processes in QuickBooks:
Please let me know how things turn out or if you have any other concerns about this or with QuickBooks. I'll be right here to provide further assistance. Take good care, @Vikki18.
