Thanks for expressing your sentiments in this thread, @AmericanRV. I'm here to help make things clear about different states showing on your company.
One of the reasons could be an employee previously added from that state is no longer active. Though, it will still appear on the account to make sure that data is accurate and intact.
We can verify by reviewing the Employee Details from the Reports menu and make sure to set the filters to All (All Employees, All Work Locations, etc).
As long as there's no paycheck or any payment history for that employee, you can delete him so the state will no longer appear. Otherwise, the system won't allow us to remove them nor the state. In this case, you'll need to contact our Payroll Support team for further assistance.
Here's how to remove an employee in QuickBooks Online:
- Go to the Workers tab from the left menu.
- Select Employees.
- Choose the name of the employee on the Employees list.
- Click Edit Employee, then hit Delete employee.
- Confirm by clicking Yes.
For QuickBooks Desktop, follow these steps below:
- Go to the Employees menu, then select Employee Center.
- Select All employees from the Active Employees dropdown to show both active and inactive ones.
- Select Delete Employee, then select OK to confirm.
For your reference, check out this link to know more about making an employee inactive: Delete an employee's profile from payroll.
Here's a link with articles about managing your payroll reports in QuickBooks Desktop and Online that you can use in the future:
I'd be here to listen and answer your next concerns. Have a great day ahead!
