Thanks for joining this thread, @yvonne42.

I'll point you in the right direction. 

I appreciate you for updating your QuickBooks Desktop so 1099-NEC will be available. Since the update didn't push the forms, I'd suggest contacting our payroll expert. They can take a close look at your account and investigate the root cause of the problem. They can also create an investigation if necessary. 

Here's how: 

1. Go to this link: https://help.quickbooks.intuit.com/prechats/offerings/QB-Desktop-ProPremier-CHAT/22240/view.
2. Complete the required information. 
3. Hit Submit. 

Please contact them within business hours to get this resolved promptly. 

I've also added an article about fixing the incorrect amount on the form: Fix missing contractors or wrong amounts on 1099s.

Let me know how the call goes by leaving a reply below. I want to make sure this is taken care of.