Let's resolve this error message together, Mliqk.
Before that, I'd like to clarify if you were in the process of recording the paid GST on imported products. If so, the error message appeared because an expense account was changed to a sales tax liability account. To resolve this, you'll need to create a new expense account to record payments related to sales tax.
Here's a step-by-step guide on how to create a new expense account for your sales tax payments:
- Navigate to the gear icon at the top-right corner of the screen.
- Under Your Company, select Chart of accounts.
- Click the New button.
- On the Account Type dropdown menu, pick Expenses.
- Choose Taxes Paid on the Detail Type dropdown.
- Enter a name for this account.
- Press Save and Close.
Once done, create a new expense transaction. This time, select the newly created account as the expense account related to the imported goods. Then, save the entry.
You can also refer to these articles for more helpful info regarding the topics above:
For future use, here's a guide on generating reports to get a comprehensive overview of your business: Run reports.
If you have any other sales tax related concerns in QuickBooks Online, please leave them in the comments. I'll be around to address them for you, Mliqk.
