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Thanks for coming back, angeline-soh-ncs.
When creating the invoice, make sure you have selected the appropriate GST tax code that corresponds to the 8% GST rate. You can assign tax codes to individual line items on the invoice in QuickBooks Online (QBO). Then, we can review each line item and make sure the correct GST tax code is assigned.
Just in case you have followed these steps and the 8% GST is still not applying correctly, I'd suggest checking the following:
To modify GST rates in QuickBooks Online, you can use this article as a reference: Edit GST rate in QuickBooks Online. For choosing either Total value of taxable purchases excluding GST"? or should it be "N/A", I'd suggest consulting your accountant to properly guide you with this one. Also, please take note of some reminders below:
You can also check out our newly updated GST rates in QuickBooks Online Singapore in this link: 9% GST rates in QuickBooks Online Singapore.
Feel free to come back to this post if you have other concerns regarding editing the GST tax rate and managing your VAT in QBO. I'll be here to lend a helping hand. You have a good one.