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Replying to:
Rubielyn_J
QuickBooks Team

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Thanks for getting back in here, @ShehzadQ.

 

Missing data when printing invoice means the Adobe Acrobat/Reader application cannot read the file. It is also possible that the Adobe browser plug-in is damaged or disabled. You may need help with fixing this with an I.T engineer.

 

Let me provide the steps you'll need to do. 

 

To start, Update Adobe to the latest version. If the issue persists, you'll need to repair your Adobe installation. Here's how: 

  1. Close Acrobat/Reader and all open web browser windows.
  2. Choose the Start button at the bottom left of your screen.
  3. Type Control Panel, then press Enter.
  4. Choose Programs and Features.
  5. Select Acrobat or Adobe Reader, and then click Uninstall/Change.
  6. In the Setup dialog box, choose Next.
  7. Click Repair, and then choose Next.
  8. Select Install, and when the process is complete, choose Finish.
  9. Restart your computer and log back into QuickBooks Online, then try to print again.

If repairing Adobe Reader doesn't fix the problem, it may be necessary to uninstall and reinstall Adobe Reader.

 

Additionally, you may check out this article when sending forms: How to email or print an invoice.

 

Please leave a comment down below if you have other queries with the process. I'll be glad to help as soon as I can. Keep safe and healthy always.