Duncan,

I am by no means a coding expert, and have no idea as to how intricate and complicated the Profile software is, but this does not really seem to be too big of a problem. If I was the person who was looking at this...

1) When a date is entered into a field in the software, that date should be stored as a numerical value which is not dependent on the format of the date (see for example how Excel handles dates)

2) When the date is required for output, whether it be on a printed form or in a field for efiling, the software should be able to output that date in a format that is required, either a date that is meaningful to the eye when read on a printout, or when transmitted to the CRA for filing purposes.

Your programmers should understand the difference between the information itself and how that information is used.

Larry Hancock, CPA