Print issues? oh ya, Every time I populate a PDF to send out a return, my printer then only prints one side. So every PDF populated I have to go to print options and reset the options, very annoying and time consuming. Every TIME.  I called profile about it, the she had not heard anyone complaining about this. I also raised some software issues, so i was given a case number to call back with if i wanted to.  No one was going to contact me about it.  very frustrated this year.  My program has locked up several times already also.(alt,control delete!)