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ProFile Duncan
ProFile Team

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Hi, thank you for using Intuit ProFile Community

There are no general PDF printing issues. Computer setups are all unique so when individual computers have issues we follow steps to resolve issues. If they cannot be resolved they are escalated to our product development team for investigation. This escalation process take 1 to 2 business days since engineers are not available on weekends. The weekend staff has limited resources available. Your escalated issue will be handled on a priority basis when the engineers are available.

I apologize for this issue but we will follow up