Hello, info2246. Glad to have you in the Community.
As a first troubleshooting step, try refreshing your browser or signing out of your account and logging back in.
If the error persists, I strongly recommend reaching out to our Live Support Team for further assistance.
To contact them, here's how:
- Select the (?) Help icon located in the upper-right corner of your QuickBooks Online account.
- Click on the Assistant tab to receive support from the QB assistant, or select the Search tab to type your question and access Help articles.
Phone support is available on weekdays from 8:00 AM to 7:00 PM, with the option to request a callback between 8:00 AM and 6:00 PM for prompt assistance. Chat support is accessible weekdays from 8:00 AM to 10:00 PM and weekends from 8:00 AM to 6:00 PM.
If you have further questions about QuickBooks, let us know in the comments.
