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Replying to:
LauraAB
QuickBooks Team

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Hi there Martinh,

 

Thanks for joining in on this thread and your interest in adding more lines on the Open Sales Order by Customer report in order to see the full customer address. Looking at the other threads you've posted and commented on in Community, it looks like you're potentially using a US version of QuickBooks Desktop like the person who started this conversation. Don't worry, I'm here to make sure you have the information you need.

 

If you are using a US version of the software, I recommend posting this question in the US QuickBooks Community. You can start your own post by picking a topic in the Browse by Q&A Topic section on the main page, then you'll see the Start a Discussion button. You can also consider contacting QuickBooks Desktop US support using the information here: Contact the QuickBooks Desktop customer support team

 

For the Open Sales Order by Customer report generated in and exported from the Canadian version of the software, you should be seeing all the address lines when viewing the Excel file. Here are a couple of screenshots from a sample company file to illustrate this.

 

Here is the setup on the customer profile through the Customer Centre.

 

Next, here's a screenshot of how the Open Sales Order by Customer report looks as an Excel file.

 

 

If you're not seeing that, the support team can help. To contact support for the Canadian version of QuickBooks Desktop, use the options outlined in the following article: Intuit QuickBooks Desktop software support policies.

 

 Wishing you the best!

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