Are you kidding me!?!?  My company has been working for MONTHS to convert from QuickBooks Desktop to QBO because we were led to believe that all of the features we needed were in QBO and were better than QBD.  Now I am learning that Work Orders don't exist in QBO.  How in the world is a company supposed to function without Work Orders?  I am frustrated and disappointed.  Intuit...do your job and make QBO live up to the promises you made!