Hello cmora1,

Thanks for including the screenshot with your followup to James's question. I'd be happy to go over this with you.

At this time, there isn't a way to remove the colon between to the category and the item on an invoice. This is simply how QuickBooks Online organizes the data when using a category in conjunction with the item. I recommend taking a moment to share feedback about this with our team by following the steps outlined in this article: How do I submit feedback?

In the meantime, I have a workaround you can consider, which is to include the name of the category in the item name since it appears that you want your customers to see it. I know the category field in QuickBooks in useful for tracking in your books, so you can still keep that, but simply turn it off on your forms so your customers won't see it listed with the colon. Here's how.

1. Select the Gear icon.
2. Choose Custom Form Styles.
3. Click Edit on the form in question.
4. Go to the Content tab.
5. Click the centre section of the template preview to the right.
6. Uncheck the Category box.
7. Click Done to save.

Here is a demonstration of what I mean of how it would look when you fill out the form and what your customers would see. I've used one of your products and categories in my example to keep it simple.

What you will see

What your customer will see

Doing this will keep your categories active for your books while displaying the name of the product the way you'd like for your customer. Give that a shot and let me know if you have more questions.