Hi Melissa,
A statement is a summary of your customer's account, listing recent invoices, credit memos, and payments received. A reminder statement can be created and sent to your customers to show how much they owe on each invoice. I can see why you'd like to add a "Ship to" header in replacement of the "Invoice to" option. I'll explain how this works.
You can add a statement customization by clicking Lists > Templates > double click the statement template you want > Additional customization. This is where you can change the headers and information on the statement.
Here's two helpful articles you may also wish to review:
If you have any other questions about this, please reach out to our tech support team for further assistance.
Cheers!
