Hello Wendi Jo,

Welcome back to the QuickBooks community. From your previous conversations and your mention of state and zip code, it seems to me you're using QuickBooks Desktop US. The post you've made here is in the Canadian section of community. Not to worry! I'll transfer this post over to my US colleagues so they can help you sort this out.

The best way to make sure you're in the regional version of the community you need is to verify the flag at the top of the screen. Check out my screenshot below of your question here to see what I mean.

Someone will be with you shortly. Take care!