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I'd just like to add to the list of QBO customers who view QBO's response to customer's issues as unsatisfactory. I too wish I could edit the format of the statements, and I'm having to spend a considerable amount of time formatting my statements IN RESPONSE TO MY CUSTOMER'S requirements! QBO / Intuit has passed the buck.
Now, I understand that we as YOUR customers, and wanting the ability to edit the format of statements creates endless amounts of custom queries to your backend databases, and that's asking too much. So, after several years, there hasn't even been the addition to have limited options like there are in "Custom Form Styles".
In regards to asking people on the forum, who submit legitimate feedback, to submit through your feedback system...THIS IS A METHOD OF FEEDBACK, and it's Intuit's job to take this information and submit it to its development team. Submitting feedback covertly through QBO is merely masking issues from the public eye. Having issues available to be viewed publicly (e.g: this forum) is just bad for business, eh?
If you're going to slowly herd me over to QBO, so Intuit can slowly let go of QBD, give me access to tailor my reporting without having to export data to a separate program. I'm not talking pretty little lines and the ability to add flowers to the border. I want to be able to provide my customers the data THEY want. I don't want a cookie-cutter response. Intuit's response needs to be through action. Intuit's cost reduction in development is really a short-term gain for stakeholder returns. As these issues pile up in Intuit's 'ignore' pile, revenue has a tendency to decrease, and long-term stakeholder returns suffer...just sayin'.