We hear your sentiments, @purplepine.
I understand how challenging it is on your end not to be able to receive any response.
With that in mind, I recommend submitting your feature requests through feedback. This way our Product Engineers can review your request and might be added to our future product updates. Here's how:
- Select Settings ⚙, then Feedback.
- Enter your comments or product suggestions. Then select Next to submit feedback.
You can track feature requests through the QuickBooks Online Feature Requests website.
Suppose you want to learn how to send statements to show customers summaries of their invoices, payments, credits, and balances. In that case, you can read this article: Create and send customer statements in QuickBooks Online.
Feel free to reply to this post for additional questions about managing your QuickBooks Online (QBO) account. I'll be willing to help. Keep safe.
