Thanks for the update, @sam-magiclightbo.

Let's go to the Create Statement page and make sure the Start and End Dates are correct so you can show your clients' due amount at a certain time in QuickBooks Online (QBO).

When creating statements, there are a few things you need to consider, like the dates, number of clients affected, and their balances. In case one of your clients have no statements for that date, you'll have to adjust or correct the info you've entered (in the Start and End Dates sections), review their balances (under the Balance column), and toggle the filter above the grid to see who has and doesn't have one. To do this, here' show:

1. Go to Get paid & pay and select Customers.
2. Select the checkboxes for the customers you want to make statements.
3. In the Batch actions dropdown, select Create statements.
4. In the Statement Type dropdown, select the customer statement type.
5. Set the Statement Date and make sure the date range entered in the Start Date and End Date fields are correct.
6. Review the customer's balance and toggle the filter above the grid to see who has and doesn't have statements.
7. Select Save, Save and close, Save and send, or Print or Preview.

You can read this article to know more about sending statements in QBO: Create and send customer statements in QuickBooks Online.

Also, you may want to check out one of our Help pages as your reference to guide you in managing your company's income and customers using QBO: Sales and customers help for QuickBooks Online. It includes topics about payments, statements, and credits, to name a few.

Let me know if you have other concerns about sending statements and managing income transactions in QBO. I'll gladly help. Take care, and have a great day, @sam-magiclightbo.