I have discussed this issue with QBO help desk. 

I find the fact that we are unable to edit the statement design like the invoice templates highly irriating. 

The set design looks unprofessional and messy so I am having to create statements in word, saving them and emailing them off seperatly.  This may not seem like a issue, but I do over 30 a month and am thinking of switching to a system that allows this.