How about in the other supported browsers? Did you get the same result, Chariss?
If you're still unable to create statements for your clients, I recommend contacting our technical support. One of our experts can pull up your account to check everything up and find more solutions.
Before that, check out our support hours. This way, you can connect with us quickly. Then, follow the instructions below to reach us.
- Go to the Help (?) menu.
- In the Assistant window, enter “Unable to create statements” in the field.
- Click Contact Support Team.
- Select Start a chat (Live chat).
If you need more information in managing your sales, payments, and reports. We have available resources, webinars, and training videos on the Support page. Just click More Topics to view further details.
Don’t hesitate to leave a message if you have any other questions or concerns besides creating statements. I’ll be here to help. Take care!
