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Dear Jen
No, nothing you have said resolves the issue. This has nothing to do with clearing cache. This because in company settings, where company address is input, there is no field for COUNTRY. The software recognises that we are in South Africa and accepts all of the correct inputs for address including town, province and code but no field for country. This is not a problem and does not impact the accounting software at all except for the fact that when we print invoices or other forms for our customers, we need to state which country we are in even if they already know. This is quite normal practise. See attached screenshot. No field for COUNTRY.
Regards