Hey there, mrodyanes. Allow me to step in and guide you to the right support who can help you further in getting past this error.

Since the troubleshooting steps provided by my peer didn't work, I'd recommend reaching out to our QuickBooks Online Support to have this investigated. Unlike in this public forum, they have the tools required to perform any escalations in the system whenever necessary on your behalf.

You can use our live messaging option from 8 AM - 6 PM (SAST) Mon-Fri.. Here's how to get in touch with us:

1. Click the Help (?) icon.

2. Choose Contact Us.

3. Enter a  brief description of your situation in the What can we help you with? area, then click Let's talk.

4. You'll be presented with a few options for connecting with Intuit. Select Chat with us.

Additionally, I recommend visiting this link: Resource Hub. This will provide you with resources and videos about managing your QuickBooks Online account, webinars, business advice, and user guide.

You can always tag me in the comment section if you need further assistance. I want to make you're all set. Have a great rest of your day!