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Rasa-LilaM
QuickBooks Team

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Thanks for reaching out to the Community, @Jend2.


It's my priority to help get the column width to show in the report. Let's perform the browser troubleshooting to get you back on track.


Issues like this are sometimes caused by your browser holding too much data. When this happens, it can result in odd behaviors within the product.  


To start with, we’ll have to open your account in a private window or incognito mode. It does not store data, which makes it a good place to start to see if there are any issues with the browser.


Depending on the browser you're using, refer to these keyboard shortcuts:

 

  • For Mozilla Firefox and Internet Explorer, press Ctrl + Shift + P.
  • For Google Chrome, press Ctrl + Shift + N.
  • For Safari, press Command + Shift + N.

From there, open any reports and hover your mouse to adjust the column width. If you’re able to perform this task smoothly, clear the cache of your regular browser to start on a clean slate. I also suggest running the Health Checkup Tool to identify any issues with the browser’s health and its compatibility with QBO.

 

Let me share Customise reports in QuickBooks Online guide for future reference. It outlines the instructions on how to share and manage custom reports.

 

Stay in touch if you need assistance while working in QuickBooks. Please know I’m here to make sure you’re taken care of. Have a great rest of the day.