Hello again, Ejin.

I appreciate you getting back and adding detailed information about your concern. 

I want to ensure you'd able to register for the Digital Resilience Bonus (DRB). That said, I recommend contacting the Singapore Government agency. They can help and provide answers about your query in processing your registration. 

In case you need tips and related articles in the future about the "How Do I" steps in QuickBooks Online, visit our QuickBooks Community help website for reference: QBO Self-help.

If you have any other questions concerning QuickBooks, please let me know. I'd be happy to answer it for you. Take care.