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FritzF
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Thanks for joining this conversation, @SIL1.

 

Are you using the Transaction List with Splits as well? If so, verify if the August transactions have a memo/description.

 

If they have, let's try logging into your QuickBooks Online (QBO) account using a private browser (incognito). There are times that the browser is full of frequently accessed page resources, causing some unusual responses.

 

Here's how:

 

  • Press Ctrl Shift (Google Chrome).
  • Ctrl Shift (Firefox or Internet Explorer).
  • Control Option (Safari).

 

Once signed in, pull up the report again to double-check.

 

If it works, return to your default browser and perform a clear cache. Every so often the cache becomes overwhelmed with older data which can potentially cause viewing and performance issues. Clearing it will refresh the system, and you'll be able to work with a clean slate. However, if the issue persists, try using other supported browsers.

 

Just in case, I'll add this article for future reference: Customise your reports in QuickBooks Online.

 

Please reach out to me if you have any other issues or concerns, and I'll get back to you. I'm always here to help. Have a good one!