Hi Fiona, I have had so many problems with QBO foreign currencies especially in the purchase ledger...with no cumulatve balances in foreign amounts, having to export to excel to get my balances....its been an absolute nightmare...and for this and issues such as yours,  I for one would not enrol anymore clients to QBO. There keep on giving standard replies and not changing anything..these foreign currencies issues are so basic and yet QBO are giving the users a hard time.