The balance showing in the Balance Sheet report is always showing  wrong on a particular account. I know the balance of the account since I am updating the bookkeeping, This is a prepaid account or current assets account, but when I click on the balance to see details of the accounts, a window will open showing a fixed asset account instead (always the same asset account every time).   This happens for every first time I generate the balance sheet report, meaning on each log-in to QBO account, then first time I generate the balance sheet it will be like this. But when I close the balance sheet report and then run it again, everything will show correctly.  This is the case EVERYTIME I GENERATE THE BALANCE SHEET REPORT FOR THE FIRST TIME IN EACH LOG-IN TO QBO Plus.

I was investigating this hoping to see where the error is coming from or hoping to find what is causing it. I checked the structure of the chart of accounts, and it all seem fine to me. The next time I log in and generate the balance sheet, I exported the report to excel. To my surprise, the excel balances are correct, but the report showing in QBO is wrong.  What is wrong? Please help because this can cause future bigger problems.