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Hi there, @gctaylor.
Let me share insights on how the Balance Sheet reports transactions in QuickBooks Online (QBO).
This report is a financial statement that shows a company's assets, liabilities, and shareholder equity. It provides a snapshot of a company's finances on what you own, owe, and invested. That's why class aren't showing on this report.
I'd recommend running the Profit and Loss by Class report instead. This reports your income, expenses, and net income (profit or loss) by class. This includes transactions that aren't attached to classes (not specified). Here's how:
Moreover, you can customise reports in QuickBooks to get the details that matters the most to you.
Please leave a comment if you have any other questions or concerns about class reports. I'm always here to answer them. Have a great day!