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I appreciate you performing the troubleshooting steps provided by my colleague above, @padraig1. I'll help you resolve the VAT RTD reports in QuickBooks Online.
To be able you pull up the report appropriately, make sure to filter transactions and dates accurately.
Furthermore, I would suggest contacting contact support. They'll be able to help you with your problem via a screen-sharing session.
Please also note that we are available M-F from 6 AM to 6 PM PT. For QuickBooks.
In addition, here's how to personalize reports so you can focus on the information that matters most to you. Check out this article below:
Don't forget to stop by if you have any further questions. Have a lovely day!