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Hello there, @annafinanceuk. Let me help you with your query.
To customise the body of the message, open the report that you want to send.
Here's how:
3. Select the Email button and then enter the necessary details.
4. Once done, click Send.
I’ll be adding this article about how to Memorise reports in QuickBooks Online.
In case you have any additional QuickBooks related concern. Let us know by hitting the REPLY button below. I'll make sure to help you sort those out. Keep safe and Stay hydrated.