Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Thanks for your time reaching out to the QuickBooks Support, @info1709.
I can share some insights on how you can resolve this auto-created entries.
QuickBooks normally doesn't create transactions automatically unless there are recurring journal transactions set up in your account. To check this, follow the steps below:
If you can't find one, try to check if there are any third-party apps linked in QuickBooks that automatically transport transactions into our program. You can also check any activities in your account using the Audit Log report. There you can view which user creates an entry in the company file and it's transaction history.
Now if you can't find any unusual login or entry that created the transactions, I highly recommend contacting our live support to report the issue. There isn't any reported issues about this, so they can create a ticket for you.
To contact us, follow these steps below:
If you need anything else with QuickBooks or this journal entry transaction, please tag me anytime. I'll be more than happy to help. Have a good one!