Thanks for sharing your experience here, John Melody.

Our engineers are still working on resolving the issue. What we can recommend for now is to contact our Customer Care Team. This way, they can add your company information to the notification list, so you'll be updated when the problem is fixed.

Here's how:

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Choose either Start a chat or Call us.

If you have the new QuickBooks Assistant help update, you can follow these steps:

1. In your QuickBooks Online account, go to the Help > Assistant.
2. Type Talk to a human and proceed with I still need a human.
3. Click the Contact us link.
4. Select either Messaging or Callback.

To learn more of the reports available in your subscription, you can read this article: Reports included in your QuickBooks Online subscription.

I'll be right here if you have other questions or concerns about your QuickBooks Online account. Take care and stay safe!