Hello @graceytan,
Thank you for dropping by here in the Community. I'm here to help you correct the details showing in QuickBooks Online.
Missing information from the Project Overview can be an issue related to the web pages. We can use a private browser to access your account and see if the figures show up.
It doesn't use the cache, which stores data that creates browser-related issues. Please use these keyboard shortcuts depending on the browser you're using:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Microsoft Edge: press Ctrl + Shift + P
- Safari: press Command + Shift +N
If you can view the amounts, let's switch back to the regular browser and clear its cache & historical data. This helps to restore the default setup of the browser.
In case private browsing doesn't work, use another supported web engine to get the best and most secure experience with the program.
Let me know if the problem persists by leaving a comment below. If you can add more details about your QuickBooks region, it would help us check the issue.
Additionally, I recommend visiting the following article to guide on how to add existing expenses to a project in QuickBooks: Set up and create projects in QuickBooks Online.
You're always welcome to post any questions you have in this space related to the projects. I'll be happy to help you some more. Have a good day.
