Hello bec47,

Thanks for joining the thread. Did you manually create a cheque or expense transaction in QuickBooks Online? If so, you'll have to make sure under the Category details you allocate the amount to a liability account. Then, match the expense to the downloaded payment in the Bank Transactions tab.

You can also refer to these links to learn more about entering expense and cheques and matching bank feeds in QBO:   

• Learn the difference between bills, cheques, and expenses in QuickBooks Online
• Find and categorise transactions in QuickBooks

If you require more assistance with your QuickBooks Online reports, I would recommend contacting our Customer Care Team. That way, they can check your transactions and reports in a secure way.

Drop by again in the Community if you need more help. I'll be around to help you.