I appreciate your efforts in informing us through this thread, Aquaflame.
I understand the difficulties you're having when printing those statements in QuickBooks Online. Allow me to assist you so you can get back to business.
But, before we proceed any further, have you tried printing other documents outside of QuickBooks Online? Have you also attempted printing other QuickBooks forms or reports? This will help us determine whether the problem is specific to QuickBooks or if it is related to your printer setup.
In the meantime, If you're having printing issues when using QuickBooks Online on a browser for Windows, I'll give some troubleshooting steps to resolve this. We'll start by changing the resolution for your print settings. Like this:
- Open the sales form you want to print.
- Click on Print.
- Once the preview screen opens, select the Printer icon.
- Within the printer dialog box choose Properties.
- Select Advanced. (It may be a button or a tab depending on the version of Windows you are using.)
- Increase the resolution (for example, to 600 x 600).
- If there is a Dithering option, select Fine.
Once done, check if it prints the statement completely. If not, we can clear your browser's cache as the next solution. This will clear out any outdated or corrupted temporary internet files that have accumulated and are causing printing issues.
Otherwise, if you're using Safari on Mac OS X, here's an article that will help you resolve printing problems: Troubleshoot printing problems in Safari.
I've added the following resources as an additional reference in fixing other printing issues:
I'll keep an eye on this thread if you still have other concerns or any follow-up questions about printing. Take care!
