Thanks for joining the thread and sharing your concerns, CampbellLS.
I'd recommend reaching out to our Customer Care Support Team so they can further investigate this issue and can take a look at your account in a private setting to determine the reason for what's causing this glitch.
Here's how to contact them:
- Go to Help and select QuickBooks Desktop Help.
- Click Contact Us.
- Select Search for something else.
- Enter " attachment drag and drop no longer" in the Tell us more about your question: field.
- Click Start a Message.
Here are the answers to frequently asked questions and recommended troubleshooting steps for common issues related to QuickBooks Document Center.
I'd appreciate it if you'd update me on how the chat goes. I want to make sure everything is taken care of for you. If you have any other related concerns, please add them below. I'll be happy to help.
